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Replying to:
ReymondO
Moderator

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Good day, @Mark Armistead.

 

A possible data issue in your company file might be the cause of this behavior.

 

If your company file can’t be fixed by rebuilding the data or using the File Doctor, I'd suggest contacting our phone support. This way, they can check your files and fix the error.

 

Here's how:

 

  1. Go to the Help icon and select QuickBooks Desktop Help.
  2. Click Contact Us.
  3. Write your concerns in the description box, then select Continue.
  4. Select which one of the support options you'd like to use.

Please check out our support hours to ensure that we address your concerns on time.

 

The Community always has your back, so please let me know if you have any other questions. I'll be more than happy to help. Keep safe.

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