Let's perform some steps for you to file your VAT in QuickBooks Desktop, Mark Armistead.
I've checked here on our end and there's no reported case about this one. I appreciate you for providing us a screenshot to better isolate this issue. We can try opening another company file to check if you're having a problem with only one file and not the program itself. Let me show you how:
- In your QuickBooks, go to the File menu at the top left.
- Choose Close Company.
- In the No Company Open window, click the drop-down arrow in the Open a sample file icon.
- Choose a sample file and click on it.
Then, try filing your VAT again. If the same something happens, there may be a damaged data on the company file you've been working with. We can run the Rebuild Data tool is built-in to fix any company file data issues. Just follow the steps and detail in the Fix data damage on your QuickBooks Desktop company file article. We can also repair your QuickBooks Desktop to fix any damaged components in the software.
If the problem persists, I'd suggest contacting our Technical Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue. You may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead.
Visit our Taxes page for more insights about managing your taxes in your software.
Feel free to update us after contacting our support or performing the solutions, as I want to ensure this is resolved for you. Please reply to this post and I'll get back to you. You have a good one.
