cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about connecting your bank and credit cards in QuickBooks Online

Reply to Message

View discussion in a popup

Replying to:
JessT
Moderator

Reply to Message

Hi Mo,

 

Thank you for joining the conversation. Let me continue to help you out.

 

Are you encountering an error message when you try to resubmit your return? Let's go through some steps to check if it's a browser issue. Here's what you can do:

 

  1. Sign in to QBO using an incognito or private window.
  2. Try submitting your return while in this private browser.
  3. If you're able to submit your return without any issues, it's likely a cache problem.
  4. To resolve this, you can clear your cache files.

 

Please let me know how the steps work for you. Take care

Need to get in touch?

Contact us