Hello RRPELLET,

I appreciate you sharing your thoughts about our customer support and providing helpful information about installing QuickBooks. But I just want to let you know that calling our customer support is for free.

When reaching our customer support, you can schedule a callback so that one of our representatives will call you.

Here's how to reach out to our support:

1. Go to the Help menu.
2. Choose QuickBooks Desktop Help.
3. In the Have a Question window, click Contact us at the bottom portion of the screen.
4. Click Search for something else.
5. Type in a keyword about your concern.
6. Hit Search.
7. Click on Start a Message.

In case you need tips and related articles in the future, visit our QuickBooks Community help website for reference: QBDT Self-help.

Please know you can always come to the Community for all of your QuickBooks needs. I'll keep an eye out on your response.