Good day to you, Chris D.

Thank you for all the information and for trying the steps provided by ShiellaGraceA. 

Yes. QBCFMonitor Service provides debug logging since it helps to continually monitors the assigned drives.

Here's how to locate the system information about the computer where the database server is installed.

1. Go to Start menu, then choose Programs.
2. Select QuickBooks folder, then choose QuickBooks Database Server Manager folder.
3. Look for the folder.

You'll want to call the QuickBooks Desktop support team so they can assist you further

Here's how you can contact them

1. Sign in to your QuickBooks Online account.
2. At the top right corner, select the Help (?) icon.
3. Click the Contact us button.

You can always post your concerns here. I'd be glad to help.