Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
Chris D
Level 1

Reply to message

Hi. I have already tried Quickbooks File Doctor. It was the very first thing I attempted. Did not fix.

 

I have reviewed the page you linked which lists three suggestions for if QBCFMonitorService is not running:

1. Configure you firewall port to open 8019.

It is configured correctly by both Quickbooks installation and verified here. Port 8019 is open as well as the “dynamic port”: 62979. Again manually starting the service fixes the issue proving the firewall is not misconfigured.

 Firewall_Inbound.pngFirewall_Outbound.png

2. Ensure the server has hosting turned on

It clearly does. Manually starting QBCFMonitorService fixes everything proving hosting is on and not the root cause.

Services_after_startup.png

3. Ping the server

Please understand this is technically not over a physical network since it is Windows Server 2016 with Remote Desktop Services (RDS), although it does utilize network sockets. It is not multiple workstations/servers. So yes, I can ping 127.0.0.1 as well as its IP address 192.168.22.10 from both admin and client accounts.

 

Again I believe this is a startup race condition with QBCFMonitorService and DNS Server on Windows 2016 Server with RDS.

 

Does QBCFMonitorService provide debug logging?

 

Thank you

Need to get in touch?

Contact us