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Hello there, LMI-Deb.
I'll connect you with our Live Support team to take a closer look at your setup in a secure setting and conduct a thorough investigation into the issue.
Here's how:
- Open QuickBooks Desktop.
- Go to the Help menu and select QuickBooks Desktop Help/Contact Us. This opens the Help window.
- Tip: You can also press F1 on your keyboard to open the Help window.
- Use the Search questions, keywords, or topics field to enter your question.
- Select Contact Us to connect with an expert.
For now, add set up approval processes to your favorites to enable the Bill Approval Process. In the Favorites menu, choose Customize Favorites. Browse the list and add Set Up Approval Processes.
If you have follow-up questions about any other QuickBooks tasks, add them below. It’s our pleasure to help.