Hi there, dbeane.
I appreciate your efforts in troubleshooting this issue to ensure all QuickBooks components are complete and functioning on your new computer. Let me to provide additional steps to help resolve this.
Firstly, QuickBooks doesn't back up certain files, like QBPRINT.QBP, which is causing the printer issue on your new computer. To resolve this, you can manually copy the QBPRINT.QBP file from your Windows 10 machine and move it to the appropriate directory on your Windows 11 computer.
Here’s how:
- Open the Start menu on your new computer.
- Navigate to File Explorer and search for the folder: Restored_[YourCompanyName]_Files.
- Copy and paste this directory to: C:\ProgramData\Intuit\QuickBooks [version].
For reference, please visit this article: Move custom templates and forms that aren't part of the backup.
Additionally, I recommend renaming your old QBPRINT.QBP file. This helps QuickBooks generate a fresh version while preserving your custom settings, ensuring functionality is fully restored.
You can consult an IT professional to assist with transferring all files and settings during the migration, ensuring everything is correctly configured.
If you have additional concerns or questions, feel free to post in this forum or reach out directly.
