Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks.Explore QuickBooks Payroll

Reply to message

View discussion in a popup

Replying to:
JamaicaA
QuickBooks Team

Reply to message

Hi, aparker7.

 

Thank you for your effort in executing the troubleshooting you outlined to resolve the program's performance issue. I've got some tips to fix the issue and the next step you can do if the issue remains.

 

To start, ensure your computer meets the system requirements, including additional RAM, and verify your anti-malware or antivirus software's compatibility settings. Check if your computer has sufficient storage to run the software smoothly and efficiently. You can also install and log in to your QuickBooks Desktop account on another computer to troubleshoot the issue using other hardware.

 

If the issue persists, I recommend contacting our live experts to determine the possible reason for the program's unexpected behavior and guide you on the next actions.

 

Follow the steps below:

 

  1. Go to the Help icon, then select QuickBooks Desktop Help.
  2. Press Contact Us.
  3. Enter a description of your concern, then click Continue.

  

You can also count on me if you need help with doing any QuickBooks-related tasks. Add them below, and I'll be right here to assist you promptly.

Need to get in touch?

Contact us