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Replying to:
TrixieD
QuickBooks Team

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I appreciate your efforts in applying the troubleshooting steps to help resolve the problem, Steelfoil56.

 

To identify the root cause of the slowness when opening or using a company file with attachments, I recommend contacting our Live Support team. They have the tools and resources to fix the system so it works smoothly and efficiently.

 

Here's how:

 

  1. Go to the Help and select QuickBooks Desktop Help/Contact Us.
  2. Enter your question, keyword, or topic.
  3. If you can't find the answers, click Contact Us to connect with an expert. (You need to search for an article first to see the Contact Us option.)

 

You can check their support hours to find the best time to reach out to them.

 

If you require additional assistance, you can click the Reply button or start a new discussion in the forum. We've got you always.

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