Your sentiments are valid and I appreciate you for reaching out to our Live support team to address your concerns about the QuickBooks Online (QBO) app that is not opening in your desktop, Desktop Pro.
While I would love to assist you directly here, we the Community team cannot access your account due to security reasons. I highly recommend contacting our Live Support team again for the latest update on your issue and to resolve this effectively.
Here’s how to contact them:
- Go to the Help menu in QuickBooks Online.
- Use the Search bar and type Contact Support.
- Select Contact Us at the bottom of the page.
- Follow the prompts to connect via Chat or Request a Callback.
Please make sure to review their support hours so you'll know when agents are available.
In the meantime, you can access your account through a supported web browser to help you get back on track with your business.
You can leave a reply below if you need further assistance with anything else.
