Thanks for reaching out to the Community, john_b1. I appreciate your detailed information.
Since you've already tried troubleshooting with the QuickBooks Tool Hub, I'd recommend using your Verify tool. This finds common issues in a company file and informs you if the Rebuild utility needs to be used afterwards.
Here's how to verify your company data:
- Go to Window, then Close All.
- In the top menu bar, go to File, then Utilities.
- Select Verify Data.
If you see a QuickBooks detected no problems with your data message, this means your data's clean and there's no further actions to take. In the event it displays a Your data has lost integrity message, damage was found in your file and you'll want to rebuild the company file data. For error messages, you can search on our support site for steps on fixing them.
After troubleshooting with your Verify/Rebuild utilities, try printing an invoice again and see if you encounter the same problem.
If you're still unable to print invoices after troubleshooting, you'll want to get in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.
Please feel welcome to send a reply if there's any questions. Have a wonderful Monday!
