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Replying to:
ann51
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CAMPS says, "Users allowed: 3". But the Product Information page in QuickBooks says, "User Licenses 1".

 

On further reflection, it seems to me that the last time I upgraded, from 2021 to 2022, that I had a network issue then, as well.  If my memory serves me correctly, I called support and that person walked me quickly through the steps to resolve the issue either with the Tool Hub, Network Manager, or tweaking files in the File Explorer.

 

I am a former IT professional that knows something about networking. And I am trying to dig through that stuff on the support site, but it is fairly complex and covers every possible way to install QuickBooks instead of a clear path for each way to install it.

 

When I run a scan in the Database Server Manager, it detects a problem and then says, "Repair successful!!" each time. File Doctor says, "Hosting Mode is OFF" and "QBDBMgrN not running on this computer." It has a link for "See how to fix these problems" but that is what led me to the pervious paragraph. And just attempting to log into a company file on two computers suggests that I could have a firewall issue and refers me to, what appears to be a non-existent program called, "QuickBooks Connection Diagnostic Tool".

 

Which direction do you think I should try next?

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