Thank you for bringing this to our attention, Grace. I'm here to provide details about retrieving your data from your old QuickBooks Desktop (QBDT).

To reinstall your previous version of QuickBooks Desktop, please follow the link provided. You will need to have your license and product number readily available, as these are required to successfully complete the reinstallation process: Downloads and Updates.

In regards to extracting your data from your old QuickBooks Desktop, you'll need to have the backup file on your USB port to restore your data on the new computer.

For detailed information, you can visit this article: Download QuickBooks Desktop.

Moreover, I've added this article as your reference if you want to upgrade your product: Update your company files to a new version of QuickBooks Desktop.

Please let us know if you have other concerns about retrieving your data from your old QuickBooks Desktop. We are always here to help.