It's reassuring that you have a backup in place, Hydrokaye. As a fellow QuickBooks user, I would feel the same when technology behaves unexpectedly. Rest assured, I'm here to help you resolve this update issue and get you back into your accounting tasks with confidence.
While updates in QuickBooks Desktop can take a few minutes, the delay you're experiencing is caused by the real-time scanning feature of Microsoft Windows Defender. QuickBooks updates require changes to the operating system as part of its security protocols.
To resolve this, I recommend adjusting Windows Defender's settings to allow the update to proceed. You can easily do this through the QuickBooks Tool Hub.
Here's how:
- Select the Cancel button to stop the update and close the software.
- Download and install the QuickBooks Tool Hub application.
- Open the app and proceed to the Installation Issues menu.
- Click Add Defender Exclusion.
- Make sure to restart your computer to apply for the exemption.
- Reopen the software and start the update.
For further insights and detailed troubleshooting guidance, please refer to this resource article: QuickBooks Update slows at writing system registry values.
Additionally, I'd love to share these resources that cover the latest QuickBooks Desktop features and offer tips on managing data files for better performance:
Consider us as your always-accessible QuickBooks support team, Hydrokaye. Our primary goal is to ensure a seamless experience and maximum security for your financial data. Please note that the QuickBooks Community channel is accessible anytime.
