Tori it started working again after we restarted the server (something we already tried...) So not sure what happened there but it is working at one of our locations now.

However this morning the same issue started happening at 2 of our 4 workstations at another location.

We restarted the server there and it did not fix the issue.

Obviously this is the worst time of the year for this to be happening, any ideas would be much appreciated!