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You can reach out to our support team outside the QuickBooks Desktop (QBDT) program, @TMNursery. Let me provide the direct link below.
I appreciate you for performing some workarounds shared above. Since the issue persists and you're unable to access your QBDT company file, I suggest contacting our technical support team outside the program.
You can go through this link and sign in with your Intuit Account: https://quickbooks.intuit.com/learn-support/en-us/contact. Then, choose your QuickBooks product and its corresponding edition.
Once you regain access to your company file, you'll want to explore the following articles to deepen your understanding of the various reports available within the software and learn how to personalize them to meet your specific needs:
I'm always around and ready to help if you have more questions about updating your QBDT software. Click the Reply button to add your comment so I can assist you further.