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jenop2
QuickBooks Team

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Our research indicates that this is caused by Microsoft Windows Defender's real-time scanning, Aspen Ridge Condos. I’d like to share a quick solution to help you install the update.

 

Please know that QuickBooks updates require changes to the operating system registry, which Windows Defender closely monitors as part of its security protocols.

 

To address this, our engineers have developed a specialized tool that creates an exception in Windows Defender. This tells Windows to allow the necessary changes, allowing it to trust QuickBooks' modifications and ensuring smoother updates.

 

You can easily access and use this tool through the QuickBooks Tool Hub. Here's a step-by-step guide to help you:

 

  1. Click the Cancel to stop the update and close the software.
  2. Open the QuickBooks Tool Hub application.
  3. Choose Installation issues, then click Add Defender Exclusion.
  4. Make sure to restart your computer to apply the exemption
  5. Reopen the software and start the update.

 

defender.png

 

For more details and additional troubleshooting steps, please refer to this article: QuickBooks Update slows at writing system registry values.

 

For future reference, you may want to consider bookmarking these articles in case you might need them:

 

 

Please don't hesitate to ask if anything else comes up or if you need additional help when using this tool as well as updating the software. Your success is our priority, and we’re here to make sure you can focus on what matters most, running your business.

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