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Replying to:
jeanbiverly_
QuickBooks Team

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Hello. I appreciate you taking the time to share your concerns. Updating installations can be time-consuming, especially when you depend on QuickBooks for your business operations. I'm here to help you with these challenges.
 
Several factors can contribute to updates taking longer than expected. These include the size of the updates, your internet connection speed, the performance of your computers, background processes running simultaneously, and outdated systems.
 
We've also been investigating reports of program updates appearing to be frozen or stuck. After several weeks of research and collaboration with Microsoft, we've implemented a tool to help resolve this issue. The Add Defender Exclusion tool is now part of the latest QuickBooks Tool Hub (version 1.6.0.6 or later) found under the Installation Issues tab. For guidance on downloading and installing the tool, visit this article:
Fix common problems and errors with the QuickBooks Desktop Tool Hub.

 

Recent findings indicate that the real-time scanning feature of Microsoft Defender can considerably prolong the update process. Using the Add Defender Exclusion tool lets users create exclusions in Microsoft Defender, reducing update time to minutes.
 
Additionally, the option to turn off automatic updates is currently unavailable in QuickBooks Desktop (QBDT). We recognize that this feature could help speed up your tasks. I suggest sharing your thoughts to help us improve future updates and features.

 

Here's how to send feedback:

 

  1. Open QBDT.
  2. Navigate to the Help menu.
  3. Choose the Send Feedback Online option.
  4. Select Product Suggestion and enter your feedback.
  5. Click Send Feedback.

 

 

For more detailed information regarding QBDT updates, check out these resources:

 

 

If you have additional topics to discuss or specific concerns, please feel free to reach out. Your experience is important to us! I'm here to assist you with anything you need.

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