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Replying to:
Maybelle_S
QuickBooks Team

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Thanks for reaching out about your concern with the QuickBooks scanner, ddterrell. Let’s delve into how to change the settings to use your printer scanner for QuickBooks.

 

Before we proceed, are you using QuickBooks Online (QBO)? If so, using a scanner to enter invoices is unavailable in QBO. It is only available for QuickBooks Desktop (QBDT).

 

To capture receipts in the program, look for a third-party app that can integrate with QuickBooks. Alternatively, you can download the QuickBooks Online app on your mobile phone and use the Receipt Snap feature to capture your receipts. For more details, see this link: Upload your receipts.

 

You can also find apps in your QBO account by going to the Apps menu. I can guide you through how:

 

  1. In the Apps menu, select Find apps.
  2. Type receipts in the search bar.
  3. See an app that suits your needs.

 

If you're using a QBDT, set up and test your scanner by following Step 2 in this article: QuickBooks Scan Manager. If you haven't created your profile yet, start with Step 1.

 

I also collected these resources that you can use for guidance in categorizing and reconciling your accounts in QBDT:

 

 

Aside from the method above, you can also email your expense receipts and bills into the system to automatically pull dates, amounts, vendors, and the last four digits of the credit card. See this guide for more details: Email receipts and bills to QBO.

 

You can add a comment below if you have more concerns about uploading and scanning receipts in QuickBooks. I want to ensure everything is taken care of for you.

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