Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
MarkAngeloG
QuickBooks Team

Reply to message

Hello there, @PCH3.

 

I understand you're experiencing printing and PDF issues with QuickBooks 2022 on Windows 11, and it’s challenging that the troubleshooting tool seems to focus only on Windows 10. Let’s explore a few steps you can take to address these problems.


Ensure that both QuickBooks and Windows are fully updated. Sometimes issues are resolved in the latest patches or updates. In QuickBooks, go to Help and select Update QuickBooks Desktop.
 

After that, run the latest QuickBooks Print & Repair Tool from the QuickBooks Tool Hub. Download the most recent version (1.6.0.5) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop).

 

Follow these steps to troubleshoot:

 

  1. Open the file you downloaded (QuickBooksToolHub.exe).
  2. Follow the on-screen steps to install and agree to the terms and conditions.
  3. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
  4. In the QuickBooks Tool Hub, select Program Problems.
  5. Choose QuickBooks PDF & Print Repair Tool. It will take about a minute to run.
  6. Print, email, or save as a PDF from QuickBooks Desktop again.

 

If the issue persists, I recommend restarting your computer and resetting your temp folder permissions. Temporary files can cause hindrance to any software, and we need to clean it frequently. You may also need to consult a computer professional in doing these steps to complete the process efficiently. Here's how:

 

  1. Restart your Computer and don't open QBDT yet.
  2. Press the Windows key + R to open the RUN command.
  3. Type %TEMP% and press Enter.
  4. Right-click an empty area of the temp folder, and select Properties.
  5. Select Security.
  6. Make sure all user names and groups in Security have Full Control.
  7. If the temp folder displays any files, delete them. Don't worry, this folder is always empty every time you restart your computer. The TEMP folder is only a placeholder for cached files used by your PC's programs.
  8. Once the permissions have been set to Full Control, save as a PDF again in QuickBooks.

 

For more detailed steps and procedures, feel free to visit this article: Fix PDF and Print problems with QuickBooks Desktop.

 

After fixing the printing issues in your QBDT, you can also consider creating and printing a packing slip in QuickBooks Desktop.

 

If you have any further questions or need additional assistance, feel free to ask! I'll be more than happy to assist you.

Need to get in touch?

Contact us