My warehouse computer (you guessed it - the one that uses the shipping manager) is getting some crazy high insurance rates from Stamps.com.  Insure a package for $35 and it charges our account $66 for insurance and a $11 handling fee.  Stamps.com says its not on their side because if we process the same on their platform, insurance is $0.30.  I've spent a $1000.00 in insurance that Stamps wont refund for 3 weeks to test this.  

QB - I'm paying $7000 a year for this horrible software.  FIX IT!