I can see how you want to have the R5 update released in restoring your data, Benard.
Let me share some updates about how you can obtain the release update that you want.
The latest release that we can offer to QuickBooks Desktop Premier 2016 is R17, as the older release is no longer available on our website. However, you may be able to find the necessary patches or updates online through various blog posts and community forums.
Since QuickBooks Desktop Premier 2016 UK is no longer actively supported, I recommend reaching out to our Support team for the most up-to-date information on options for users of discontinued QuickBooks Desktop versions. They may be able to provide guidance on potential migration paths or limited support options, even though the R5 release you originally needed is no longer available.
You can contact our Support team by following these steps:
- Go to the Help menu.
- Pick QuickBooks Desktop Help.
- Click the Contact Us option.
- Type in your question and hit Continue.
You can refer to these articles for more information about the discontinuation of the QBDT UK version:
If you have any other issues with installing or downloading your QuickBooks Desktop version, I'm available whenever you need further assistance. I
