So I followed the steps on the "ShipRush OCX file" fix.  But got this message..

The module “c:\Program Files (x86)\Common Files\Intuit\ShippingManager\ZRush_ShipRush9_QB.ocx” was loaded but the call to DllRegisterServer failed with error code 0x800040005

I will try to contact the support team by phone. Although they had this report when we upgraded the system on Friday.  They had a copy of the error report and were supposed to call me back on Monday 4/22/24 but never did.  That is why i trying to resolve this issue in the forum.