Thanks for looping in this thread, StarksAuto. Let me provide the steps to verify what's causing an odd behavior when updating QuickBooks.
Before proceeding, have you followed the troubleshooting suggestions above? Doing so will help refresh the system files.
Since this error appeared during an update, we can have additional methods to fix this. Before starting, download the installer for your version of QuickBooks. Prepare your license number on the original package or in the purchase confirmation email if bought online.
Once done, follow the steps below:
- Open the Windows Start menu and search for Control Panel, then open Control Panel.
- Select Programs and Features or Uninstall a Program.
- From the list of programs, pick the version of QuickBooks Desktop you want to remove.
- Click Uninstall/Change, Remove, and then Next.
- If this option is unavailable, sign out and sign back in to Windows as an admin (or a user with admin rights).
After that, reinstall QuickBooks Desktop. To see what more you can do with errors, check out this guide: How to fix Error 1601, 1603, and 1642.
If the issue persists, I recommend contacting our Support Team. They can pull up your account securely and investigate further. Please check this article for our operating hours to ensure a prompt response: Contact QuickBooks Desktop support.
Keep me updated on how things go on your end. I want to ensure this gets resolved for you. Stay safe.
