Thanks for joining in this thread, 24PAULA. I'm here to ensure we get around these network errors and get you back on track with your business.
There could be several reasons why errors occur while using QuickBooks. One of the possible causes is an outdated QuickBooks database server manager. Another reason could be the Windows Firewall blocking QuickBooks from accessing the necessary ports required to connect to the internet.
To avoid such errors, it's important to ensure that the QuickBooks Database Server Manager version you're using is compatible with your QuickBooks. Here are some steps we can follow to check its compatibility:
- Press Windows + R and type "Services.msc" in the Run box.
- Hit Enter to open the list of installed services.
- Locate QuickBooksDBXX and match the last two digits with your QuickBooks Desktop version.
- If you have different versions of QuickBooks Database Server Manager, install the appropriate version of the component to resolve the errors.
I'll also include this helpful resource if you encounter the same or any data damage or network-related problems, or fix company file issues in QuickBooks Desktop: Fix company file and network issues with QuickBooks File Doctor.
Furthermore, feel free to visit our Support page which contains resources, video tutorials, and tips to manage your company files should you encounter challenges in the future.
I'll be on the lookout in the comment section for your updates and more queries on network errors and any other QuickBooks-related matters. Take care and keep safe.
