Hi there, @cn133.
I understand that you've been facing some challenges with QuickBooks Desktop where QB Database Server Manager GUI did not open. It can be frustrating when things don't work as expected, and I'm here to help you resolve this issue. I appreciate that you've already received some steps from my colleague, and I understand that you may still be feeling uncertain about how to proceed.
Please know that you don't have to go through this alone. Our Customer Care Team is here to support you and assign a representative who can offer you personalized assistance. They can investigate the issue and provide you with the most accurate guidance. I'm happy to share the steps you can follow to get started on resolving the issue.
How to get a call or chat from us
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Select Contact Us.
- Give a brief description of your issue, then select Continue.
- Sign in to your Intuit account and select Continue and then Continue with my account.
- If you don't already have an account, make sure to Create a new account.
6. We'll email you a single-use code. Enter your code and select Continue.
- If you have more than one account, select the account you want to use and then Continue.
7. Select to chat with us or Have us call you.
Phone support may be limited due to volume.
You can also check this article for more details and be sure to review their Support hours to know when agents are available.
If you have any further questions or encounter any other issues with QuickBooks Desktop in general, please do not hesitate to contact us here. Your satisfaction is of the utmost importance to us, and we are committed to making things right for you. Thank you for your patience, and we look forward to resolving this matter to your satisfaction.
