UNBELIEVABLE!!!   I called the number again and was told I would have to purchase a new copy of quickbooks because the version I have is no longer supported.  I already purchased a copy of quickbooks.  In fact I purchased 2 copies for 2 companies.   Nearing retirement, it's not my first priority to purchase another copy of quickbooks.  All I want to do is install quickbooks on a new computer because my old one crashed.  Not looking for technical support just asking that the activation be reset so that I can activate quickbooks.  The number of activations have exceeded the limit.  Over the years computers have crashed and or been upgraded.  this copy of quickbooks has only been on one computer and one computer only.  Perhaps I should look for another companies financial software to do my books.   Can't believe that quickbooks or INTUIT isn't standing by their product