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Nailzscott
Level 3

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Did you ever get any help on your issue of not being able to register your software even knowing that you paid for and own it?  I ask because I saw that you were answered by RCV empl three weeks ago where he told you -

 

"If you can't get into your product, we can still help. You can contact us and we'll get you up and running again"

 

I ask because I have the same issue where I bought and own an older version of the Quickbooks Desktop and cannot get it re-registered after my pc crashed, was fixed, and Quickbooks re-loaded.  I do not need any web connection to Quickbooks or updates - I just want back what they took from me. 

 

Spent much time on the phone with tech support and they just want me to buy a monthly service from them; so, I if you got them to help you, please guide me to what I need to do to get them to do what is only right - and give me back operational control of what I already bought. 

 

Thanks

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