I bought Quickbooks Pro 2008 for my retirement business that frankly doesn't make much money. About 2 months ago my PC hard drive crashed. I used an old temporary pc and loaded Quickbooks from my cd without going through a registration process, caught up my books and when to by a replacement pc. I installed Quickbooks on the new pc/hard drive and now I get that message that says "The information entered does not match the registration process."  I called tech support and after some time the individual confirmed that I own my version of the software and all information in their system shows that - but he refused to fix it so that I can use what I bought and paid for.  He said software was too old and he would be glad to set me up on a monthly plan.

My little business does not clear enough money for their monthly plan.  I bought software from them in good faith - and they stole it back by changing their registration process to NOT accept the fact that they agree that mine is registered.  This is so sad.  If my business does begin to make money, guess what software I can never consider.

I see these posts that say to call them - I did - they failed.