All of these unresolved issues with QBO have led me to the conclusion that either Intuit does not have anyone that can program their systems or their base level software is so inflexible that making any changes is nearly impossible. It is probably a combination of both. We are almost finished transitioning everything to Zoho Books and very happy so far. I have not logged into QBO in months and definitely don't miss these constant frustrations.  In full disclosure I checked and in Zoho Books you still have to save an invoice, etc before leaving but the website isn't constantly logging you off every few hours. I really only have to log back in when I close the browser or restart my computer. Also the Zoho apps are so much more capable and don't feel like there are so many things I can only do on a computer browser.  Zoho definitely has some issues that they haven't fixed after years of complaints as well but I haven't found a deal breaker I couldn't work around. Every software platform is imperfect but hopefully you find one that has minor annoyances instead of glaring problems.