Greetings, @MartyAxman, and Welcome to the Community.
Let me share some insights as to why you cannot find your company file after signing up for QuickBooks Online from QuickBooks Desktop Mac.
To begin, you should log in to Quickbook's official website. Since you already have an existing account, you should be able to view your Company File using the same credentials in signing in to your QuickBooks Online from QuickBooks Desktop Mac:
- Sign in to your QuickBooks Desktop file as the admin.
- Select File, Export, and then To QuickBooks Online.
- (You can also use the keyboard shortcut Shift + Command + D).
- Select Get Started.
- Select Export all your company file data or Export specific data.
- If you use inventory, you can choose whether you want to move inventory or not.
- If you already have a QuickBooks Online account, select Yes, sign me in, and enter the credentials.
- Select the QuickBooks Online company to move your data to, then select Continue.
You can only transfer QuickBooks Desktop for Mac files to the US version of QuickBooks Online. You'll need to condense your file with more than 350,000 targets.
After you move your data to QuickBooks Online, you'll receive an email confirmation once it's done. Confirmation can take up to 12 hours.
Furthermore, to ensure the accuracy of the data you migrated to QuickBooks Online, here's an article you can utilize:
Run reports in QuickBooks Online.
Please don't hesitate to contact us with further questions or concerns regarding your company file in QuickBooks Online from QuickBooks Mac.
