Thanks for joining in on this discussion to let us know of the issue you're experiencing, @CyndiL. Let me point you in the right direction to get this resolved at the earliest time possible.
I appreciate you initiating some troubleshooting methods to resolve the issue of being unable to print, email, or save a report as a PDF. Since the problem persists, I recommend reaching out to our customer support. While I'm aware you've already reached out to them, we'll need to get in touch again so they can look into this further and raise an investigation if necessary. To do that:
- Go to the Help menu and click QuickBooks Help.
- Select Contact Us.
- Provide a brief description of your concern, and click Continue.
- Log in to your Intuit account, select Continue, then Continue with my account.
- Enter the single-use code you received in your email and hit Continue.
- Choose between Chat with us or Have us call you.
Moving forward, you can export reports as Excel workbooks if you want to analyze them out of QuickBooks and have the flexibility to include information relevant to your business needs.
Let me know in the comments below whenever you need additional assistance with PDF reports. I'm always available to help. Stay safe.
