Thanks for joining the thread and informing us that you also can't access the link provided, @richlang.
I can imagine the struggle you've been through when trying to access this page.
Since you've already tried those basic troubleshooting steps provided by my colleague, Angelyn_T, above, I recommend contacting our Customer Care Team Support to investigate this matter further.
Here's how:
- Go to Help (?), then click Contact Us.
- Please enter your question and select Let's talk or Continue.
- Review and Select from the following: Ask the community, Have us call you, or Chat with us.
Moreover, you can visit this article for more information about managing your QBO desktop app: Download and use the QuickBooks Online desktop app. It includes a detailed process for accessing multiple accounts and switching your viewing preferences.
Keep me posted if you have any other questions or concerns about downloading or installing our products. I'll be around to answer them for you.
