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Replying to:
David-212915
QuickBooks Team

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Hi @swecollc,

 

Nice to see you in the Community. I'm here to help with the system logging you off. 

 

@Malcolm Ziman has provided a good suggestion of utilizing the QuickBooks Online Desktop App, which allows you to stay logged on indefinitely. You can locate information about this, and download it, at the following link: Get QuickBooks Mac & Windows Apps, Powered by QuickBooks Online.

 

Another option that you may wish to consider is adjusting the time required to be signed out for inactivity, which can be changed up to 3 hours. Here's how:

 

  1. Click the Gear icon and choose Accounts and Settings.
  2. Select Advanced on the left side of the page.
  3. Click the Pencil icon that's located in the Other preferences section.
  4. Select the drop-down next to Sign me out if inactive and choose the preferred amount of time. 
  5. Click Save then Done.

I've included a picture to serve as a visual reference:

 

 

For further insight into this, including how inactivity is measured, please see the following article: Change the Timeout Duration in QuickBooks Online.

 

That's it. I believe these resources will help you with staying signed in.

 

The Community is always here, so let me know if you need anything. Have a good one. 
 

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