Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy nowGood day, Joey28.
I'll make sure you'll be able to access your QuickBooks Desktop account successfully.
The error message occurs if the file is read incorrectly on a Windows computer. To fix this, you can log in as an administrator in QuickBooks Desktop (QBDT).
Here's how:
I've added screenshots for your visual reference.

Let's also check your firewall settings to ensure QuickBooks has permission and can run without issues. Please refer to this article for the complete steps: Configure Firewall and Internet Security Settings for QuickBooks Desktop.
You can also browse for the content of this helpful article in case you'll bump into errors while using QuickBooks: Learn what you can do if there's an error prompt in QuickBooks Desktop.
You can check back here if you need assistance accessing your QBDT account. I'm always around to help. Have a good one.