Thanks for sharing more details about the error you encountered, @ryannguyen. I can point you in the right direction to resolve this issue in QuickBooks Desktop.
Let us call our support team to resolve the error encountered in your company.
Follow the steps below:
- On your QuickBooks account, go to the Help section.
- Choose Contact Us.
- State your concern, then select Continue.
- Enter your code and select Continue.
- Select to chat with us or Have us call you.
Alternatively, you might want to create a backup of your financial files; we can utilize this article for the steps by step process: Back up your QuickBooks Desktop company file.
Alternatively, please refer to this helpful page about the operating system, hardware, software, and other requirements to run QuickBooks Desktop:
Please let me know how it goes after calling our phone representatives. We are happy to assist you again. Have a pleasant day.
