TO ALL FUTURE READERS OF THIS THREAD

The issue is related to mixing 64bit and 32 files and programs on the same server or workstation environment.

Several of us that have responded are IT guys who figured out they were trying to control 32bit files with their new 64bit data base manager.

QUICKBOOKS / Intuit have made ONE post in this thread that confirms this.

The rest of the responses you get are going to be from Help desk people who read from a script based off of Higher-level techs or QB /Intuit Policy.

The fix for this is rather simple and will only be needed for 1 more year as of Jan 2023. You need two server or workstation environments. One to house all 32bits software and files, and the other for 64bit software and files. You can do this with a server physical or Virtual, a desktop physical or virtual. Just make sure its on the same network as the system housing the 2021 and previous installations.

You MUST Uninstall any 2022 or 2023 versions off the system running the 2021 or older QuickBooks. Disable any data base manger services for 2022 and 2023. Usually, the uninstall stops them but doesn’t disable them.

On a separate system, install QuickBooks 2022 and or 2023 along with the Data base manager. You will need to tell the data base manager to scan the folder just like on the 32bit systems in the past.

Next move any 2022 or 2023 files to the server or workstation environment that contains the 2022 and or 2023 software and Data base Manager. We have a dedicated folder our QuickBooks files on both systems. I then share them to everyone on the network. Next, I map the shared folder as mapped drives to the staffs PC’s. This way they can get to the file locations easy.

This follows all the rules QB set up for the Data base managers, the files are housed on the server or PC with the data base manager, and it is the only instance of data base manager on the network. YES, the 32bit and 64bit CAN NOT see each other even though they are on the same network, and it just works.

I currently have this arrangement along with several others in this thread and it functions for Multiuser mode for 32 bit and 64bit files at the same time.

It would be nice if Intuit QuickBooks would bother to test it and make Tech bulletin on it but they can’t be bothered while they are busy racking in all that dough we throw at um. This arrangement does work for now but next May, versions of  2021 go extinct so this will no longer be required as all modern versions will be 64bit and there will no longer be 32 bit versions installed.