I am having the same problem, went through every note and recommendation!  I am struggling with paying QB prices (almost doubled) and I have been using quickbooks desktop since 1998. I can't print w-2's 4up on preprinted and it appears this is an ongoing issue. One would think that if it can't be corrected they could give a shout out to let you know before spending hours trying to correct it and the cost of ordering forms that can't be printed.  

I am pretty upset right now.