Wow - it's almost five years later and QB hasn't fixed this bug.  I can't install 2023 on any of the machines at my office (16), despite the thousands of dollars we spent on the software.  I don't have three hours to sit on hold with an untrained support person (who will more likely than not hang up on me).  I can't believe they refuse to acknowledge these problems.  Does anyone have a recommendation for accounting software that treats its customers with respect?   'Cuz Intuit sure hates us.