Hi

1. Issue is occurring in sample file.

2. created a b/u of my company file.

3. Utilities > Verify data - no issues.

4. Rebuild data > no issues.

5. QB is updated to the newest release.

The problem occurred once before, i was able to fix it using the first methods mentioned in this article. I went through all of the steps you listed, and the problem is persisting.  It happened this time, after the QB helpdesk downloaded the 2023 version to solve a different issue, i was using the 2022 previously.

Icons are all very small as well. When i open the QB help, the letter are enormous so i can not use QB help through the program.

The issue is not how to pay the taxes, the issue is the text is so tiny and squished, like in the photo. I am aware i can file them online, however, i have taken the time to set up QB as to omit that process. 

What else can i do? Last time i called, i was on the phone for over 2 hours, i do not have that kind of time to dedicate to this issue. 

thank you for your help!