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Jamie KR
Level 2

Quickbooks Desktop Pro Plus 2023 on Windows 11 not creating PDF invoices

I recently installed Windows 11 and upgraded to QB Pro Plus 2023. I cannot get the PDFs working in my invoices. I tried running the QB Print and PDF Repair Tool on the QB Tool Hub, but it doesn't fix the problem. The tool says it's updating Windows 10, which may be why it's not working. I also see a 1797 error as the tool is running. Any one else have this problem or a possible solution?

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