Hello there, @coveryourassets.
I wish you didn't have to experience these browser issues this long when using QuickBooks Online (QBO). I've got the necessary fixes to help you get around the issue.
There are several basic troubleshooting steps you can perform when you encounter browser problems when visiting QBO. Here are the following:
- Restart the browser by exiting and opening it again.
- Clear the browser's cache and cookies.
- Add Intuit as a trusted site.
If the issue persists after performing basic browser troubleshooting, I highly recommend contacting our support. They have access to a screen-sharing tool that can further investigate your issue. Here's how:
- Go to the Help icon.
- Click the Search tab and select Contact us.
- Provide a brief summary of your concern, and click Continue.
- You can either choose Chat with us or Have us call you.
Please also make sure that you're using an updated and supported browser to have a better experience with QBO.
You are always welcome to go back to this thread if you have further concerns about navigating through your QBO account. Keep safe!
