I was told it cannot be removed.   had to have my sales rep cancel that new online company I had put employee data into; open a new account with QBO under a slightly different name.  Then migrate the desktop data to the new EMPTY account.  Check it as they advise by running parallel reports.  Then re-enter everything about the employees including year to date pay etc.  The rep said I have to wait until my renewal date with Payroll and Time to cancel those and open new accounts on or after my renewal date.  Total nightmare.  Sorry!!