Thank you for coming back to the thread to add further details about your concern and what you've done to fix the issue, vtalley13. I also understand that things have been challenging for you and that it's not the sort of experience we want you to have. Let me turn your disappointment into hope by routed you to a suitable person to assist you in verifying the cause of the connection between Venmo bank and QuickBooks.

Our QuickBooks Support team has the tools to review your account and conduct screen sharing again to help further explore the causality of the error. I can see that you've already contacted the QBO support but I still recommend reaching them again because they're the best team you can speak with to resolve the problem. 

Lastly, you may refer to this article to see steps on how you can reconcile your accounts or transactions after categorizing them to avoid discrepancies: Reconcile an account in QuickBooks Online.

Don't hesitate to click the Reply button below if you have any additional concerns about your connecting bank to QBO. I want to make sure everything is taken care of for you,vtalley13. Have a good one!