Let me help you fix this in no time, fthorpe1.
The client and accountant should use the same version or year of QuickBooks Desktop to use the Accountant's Copy feature. In your case, you'll need to have an Accountant edition to restore their file.
Once you have the accountant edition , you can follow the instruction on how to restore a backup of your company file, here's the link: Restore a backup of your company file
For future reference, read through these articles to guide you more on how to use accountant's copy:
Please let me know how it goes by leaving a comment on this thread. I'm here to help you always. Have a wonderful day ahead.
