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Charies_M
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I'm glad you turned to the Community, SAM2910.

 

It's my goal to get this working for you. Freezing issues in QuickBooks Desktop can be fixed by downloading the QuickBooks Tool Hub. This tool is designed to automatically diagnose and fix common issues within the software.

 

Below are the instructions on how to do it:

 

  1. Close QuickBooks.
  2. Download the most recent version (1.4.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
  6. Once the  QuickBooks Tool Hub is open, select Program Problems.
  7. Select Quick Fix my Program.
  8. Start QuickBooks Desktop and open your data file.

To ensure the components are properly updated, please restart the computer after running the tool.

 

You can refer to this article for a complete guide on the process of fixing freezing issues within the software : QuickBooks Desktop won't open, has stopped working, or not responding.

 

Additionally, here's a link that will help you learn more about how the product works: Help articles for QuickBooks Desktop.

 

Be sure to get back to me if you have follow-up questions. I'm always happy to help. Have a good day!

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