Thanks for joining us here in the Community, @Anonymous.
Allow me to provide additional insights with this printing W2 concern.
To get this issue sorted out, let's try printing the for using a private browser. Doing this will help us determine if the issue is browser related.
Here are the different keyboard shortcuts to open a private browser:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Internet Explorer: press Ctrl + Shift + P
- Safari: press Command + Shift + N
If it works fine, you can go back to your regular browser and clear its cache. Please follow the outlined steps in this article depending on the browser you're using: How do I clear my browser cache and temporary Internet files?
If the problem continues, I'd suggest giving our Phone Agents a call. They have the necessary tools to work with you to find out what exactly may be causing this issue.
To do that:
- Visit this link: QuickBooks Online Support.
- Select answers for the two prompts.
- Click Get Phone Number.
Please let me know if I can be of additional assistance. Have a nice day.
