Thanks for sharing your concerns with us today on this thread, @pleaseconnectto Level2.
I appreciate your effort in contacting our QuickBooks Desktop Customer Care. Our team creates a case ticket during your call. I'd recommend reaching us again to follow up on that.
You can contact us from Monday-Friday 6 AM to 6 PM PT and Saturday from 6 AM to 3 PM PT.
Furthermore, here are some useful articles to keep for future use:
Let me know in your reply if you have any additional concerns. I'll be around to help.
