Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
jamespaul
Moderator

Reply to message

Hello, LKBowersox.

 

Thanks for chiming in, and I'll give some updates about the investigation case and ensure you'll be able to use the multi-user mode properly. 

 

I checked the status of INV-63789 and I see that the Database Server Manager issue is already fixed. 

 

The patch was rolled out in the recent update  for QuickBooks 2022. If you've already installed QuickBooks 2022, make sure to get the latest release. Then, run QuickBooks Database Server Manager and ensure all of your workstations are working. 

 

If you're still getting the issue, we'll want to clean uninstall and reinstall QuickBooks Desktop. We can download the installer here (Pro Plus): https://downloads.quickbooks.com/app/qbdt/products.

 

After downloading the installer, we'll want to run it as an admin and proceed with the installation steps. 

 

If we haven't reinstalled it yet, we can get the Server Manager's latest version here: Install QuickBooks Database Server Manager.

 

Run the installer and open the Server Manager as an admin. 

 

If you're still on the process of getting QuickBooks 2022, make sure to install the latest release updates when prompted. 

 

After upgrading to QuickBooks 2022 with the payroll module, do you need to check your employees' data? We can run a summary report to do this. Let's use this article as our guide: Create a payroll summary report.

 

Don't forget to visit the Community space again if you have questions regarding the features in QuickBooks 2022. If you have questions regarding your payroll service, let me know the details and I'll gladly help you out. 

Need to get in touch?

Contact us